What do you think about a Character College for Realtors?

A few weeks ago, I went with two of my colleagues to look at some new office space in Ft. Lauderdale.

After a few hours of getting “the lay of the land” as we are new to the area…we decided to look at homes to see the price points, and what we might be able to afford.

As we were driving through a particularly pretty area, we noticed a sign for an Open House, and decided to stop and look, as there were two homes across the street from each other. When we went into the small house, the agent who was there told us about it, and the fact that it was owned by a family who’d recently inherited it. Their father never updated it, and it was in pretty rough condition. The agent agreed on our assessment and that the price was high, because of all of the upgrades it needed.

Then she showed us the upgraded home across the street. It was twice as expensive, was fully finished and on the water. Along the way, we mentioned that our price range was approximately the cost of the “home in need of help”.

As we left, and traded cards with her…I was wondering how I would feel if I’d heard her comments as the owner of the fixer upper home. I guess I wouldn’t want to list my property with her for a couple of reasons: 1) She didn’t tell the prospects about the wonderful opportunities for the home, like the huge backyard, the possibility of building out the kitchen, and the fact that it was a small home on a street with large ones. 2) She made the owner sound “cheap” by not fixing the place up. Maybe they weren’t in a position to do so, or maybe they didn’t want to upgrade after their father passed away.

It all brought to mind some people I’d met recently when I did a speech at the Luxury Portfolio Meeting at the Boca Raton Hotel. All those top realtors selling high end properties seemed like they were honest, straightforward and had good characters. I chatted with them about their families, careers. No one put anyone down, even their competitors. It is like when you do RIGHT, good things happen.

I’ve seen the same type of good chaaracter in the halls of top corporations when I’ve met with clients at JP Morgan Chase, American Express and others. The folks at the top (for the most part, of course) are decent human beings.

So, I’m thinking on my realestaterelish.com blog, and on activerain, that it might sound preachy, and I don’t care. Good character can be noticed in the way that you treat your customers, your prospects, your colleagues, friends and family.

Just for a few days, take note of the people you meet and respect. Look at our Presidential candidates. Who would you want your children to emulate? Then maybe button your lip when you have the impulse to gossip, or tell a client about an owner, or anything that will reflect negatively on you.

After all, in real estate, YOU are your BRAND. Make it shine with good character.